Refund policy

RETURNS & EXCHANGES

Returns and exchanges are accepted within 30 days of delivery for eligible items.

Items must be:

• unworn
• unwashed
• in original condition
• with tags attached where applicable

INNIT covers the return shipping cost for eligible returns and exchanges. INNIT will arrange or assist with return shipping through The Courier Guy.

Sale or discounted items remain eligible unless explicitly marked final sale.

If you need another size, contact INNIT within 30 days and we’ll help arrange an exchange where stock is available. If the requested size is unavailable, we’ll offer a refund.

If an item arrives damaged, incorrect, or defective, contact us as soon as possible so we can resolve it. INNIT covers all related delivery costs. Photos may be requested where needed for damaged or incorrect items.

For normal change-of-mind returns, the original outbound delivery fee is not refunded.

Refunds are processed to the original payment method after the returned item has been received and inspected.

To start a return or exchange, contact INNIT with your order number and the item details.